Resume Dawn Manning
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First Name : dawn
Last Name : manning
Email : dmanning75@hotmail.com
City : olathe
State : ks
Industry : Admin / Office

Dawn Le Ann Manning
Po Box 214
Olathe, Ks 66051
913-633-7254
Dmanning75@hotmail.com
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Experience 10/09-present- Group USA, Olathe Ks
Sales Associate
Part Sales Associate
Working part-time as a sales associate. Customer service , cash register, light housekeeping, stocking, fitting room, price checks.

6/09- 9/09 Adkore Overland Park,Ks
Customer Service
I have working temp to hire for AMG/ Ameriloan.
Assist customers with loan accounts; process open and closed accounts; extend billing deadlines; respond to and resolve customer concerns and issues.
Receive and process payments; issue extensions, input data into the computer.
Perform reactivation emails.

1/2001-May 2009 City of Olathe Olathe,Ks
Customer Relations Specialist
I have worked for the City of Olathe for 8 years in Customer Service-Water Dept.
Assist customers with utility accounts; process open and closed accounts; extend billing deadlines; respond to and resolve customer concerns and issues.
Receive and process payments; issue permits and licenses; input data into the computer; operate the cash register; compute change and issue receipts.
Balance and reconcile cash register; count and verify cash and related reports; maintain accurate records. Maintain a variety of files and records; ensure information is current and accurate; research and retrieve files, as necessary.
Perform bank runs when required to make bank deposits; pick up utility payments made at banks. Provide back-up support to staff. Work on a variety of special projects as assigned. Perform related duties and responsibilities as required.

1/2001-1/2005 H & R Block Overland Park,Ks
Client Service Coordinator
Assist clients with tax questions, schedule appointments with tax preparers, operate and reconcile cash register, make bank deposits, tax payments for preparation fees, answer multi-line phones, back up support to staff.

1/98-10/99 Rhodes Furniture Olathe,Ks
Office Assistant
I worked in the office answering multi-line phones, filing, typing, faxing, cash register, keying in sales tickets for furniture, credit applications, deposits, balancing cash drawer daily.

Education 2004-May 2009 University of Phoenix Lenexa,Ks
Bachelors degree in Business Administration

1994 Wright Business School Lenexa,Ks

Skills 10 key by touch, type 50 wpm, filing alpha and numeric, fax,