First Name : dawn
Last Name : manning
Email :
dmanning75@hotmail.com
City : olathe
State : ks
Industry : Admin / Office
Dawn Le Ann Manning
Po Box 214
Olathe, Ks 66051
913-633-7254
Dmanning75@hotmail.com
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Experience 10/09-present- Group USA, Olathe Ks
Sales Associate
Part Sales Associate
Working part-time as a sales associate. Customer service , cash
register, light housekeeping, stocking, fitting room, price checks.
6/09- 9/09 Adkore Overland Park,Ks
Customer Service
I have working temp to hire for AMG/ Ameriloan.
Assist customers with loan accounts; process open and closed accounts;
extend billing deadlines; respond to and resolve customer concerns and
issues.
Receive and process payments; issue extensions, input data into the
computer.
Perform reactivation emails.
1/2001-May 2009 City of Olathe Olathe,Ks
Customer Relations Specialist
I have worked for the City of Olathe for 8 years in Customer
Service-Water Dept.
Assist customers with utility accounts; process open and closed
accounts; extend billing deadlines; respond to and resolve customer
concerns and issues.
Receive and process payments; issue permits and licenses; input data
into the computer; operate the cash register; compute change and issue
receipts.
Balance and reconcile cash register; count and verify cash and related
reports; maintain accurate records. Maintain a variety of files and
records; ensure information is current and accurate; research and
retrieve files, as necessary.
Perform bank runs when required to make bank deposits; pick up utility
payments made at banks. Provide back-up support to staff. Work on a
variety of special projects as assigned. Perform related duties and
responsibilities as required.
1/2001-1/2005 H & R Block
Overland Park,Ks
Client Service Coordinator
Assist clients with tax questions, schedule appointments with tax
preparers, operate and reconcile cash register, make bank deposits, tax
payments for preparation fees, answer multi-line phones, back up support
to staff.
1/98-10/99 Rhodes Furniture Olathe,Ks
Office Assistant
I worked in the office answering multi-line phones, filing, typing,
faxing, cash register, keying in sales tickets for furniture, credit
applications, deposits, balancing cash drawer daily.
Education 2004-May 2009 University of Phoenix Lenexa,Ks
Bachelors degree in Business Administration
1994 Wright Business School
Lenexa,Ks
Skills 10 key by touch, type 50 wpm, filing alpha and numeric, fax,