Resume Shanikqua James
First Name : Shanikqua
Last Name : James
Email : SJames2309@aol.com
City : Kansas City
State : Missouri
Industry : Customer Service
Shanikqua I James
1602 East 12th Terr
Apt 10
Kansas City, MO 64106
SJames2309@aol.com
OBJECTIVE
I have 2 years certified management experience in the restaurant industry as well as 2 years in general management at a cellular and convenience store. I have call center experience reviewing customer accounts and taking action. I wish to obtain a professional job with constant contact with the public as well as directing others.
WORK EXPERIENCE
Dates Attended:
12/2003-02/2007
Company Name: McDonalds
Primary Responsibilities: Cash handling, customer service management, quality assurance of customer service and product, inventory, and bookkeeping.
Dates Attended: 09/2007-11/2009
Company Name: HolySmokes
Primary Responsibilities: Bookkeeping, informing customers and employees on new cellular phones, promotions and other, ensuring proper inventory of phones, and handling customer escalations regarding complaints.
Dates Attended: 10/2007-3/2008
Company Name: ADT Security Services
Primary Responsibilities: Data entry, call center, processing customer alarms.
EDUCATION
Institution: ABE Center
Degree: GED
Completion Date: 10/2004
Institution: University of Phoenix
Degree: Associate in Arts- Psychology
Completion Date: 03/2010
Description: This degree, after obtained, will be put towards a Bachelors in Science-Psychology program.
Last Name : James
Email : SJames2309@aol.com
City : Kansas City
State : Missouri
Industry : Customer Service
Shanikqua I James
1602 East 12th Terr
Apt 10
Kansas City, MO 64106
SJames2309@aol.com
OBJECTIVE
I have 2 years certified management experience in the restaurant industry as well as 2 years in general management at a cellular and convenience store. I have call center experience reviewing customer accounts and taking action. I wish to obtain a professional job with constant contact with the public as well as directing others.
WORK EXPERIENCE
Dates Attended:
12/2003-02/2007
Company Name: McDonalds
Primary Responsibilities: Cash handling, customer service management, quality assurance of customer service and product, inventory, and bookkeeping.
Dates Attended: 09/2007-11/2009
Company Name: HolySmokes
Primary Responsibilities: Bookkeeping, informing customers and employees on new cellular phones, promotions and other, ensuring proper inventory of phones, and handling customer escalations regarding complaints.
Dates Attended: 10/2007-3/2008
Company Name: ADT Security Services
Primary Responsibilities: Data entry, call center, processing customer alarms.
EDUCATION
Institution: ABE Center
Degree: GED
Completion Date: 10/2004
Institution: University of Phoenix
Degree: Associate in Arts- Psychology
Completion Date: 03/2010
Description: This degree, after obtained, will be put towards a Bachelors in Science-Psychology program.